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Activation lock

Hello I have my dad iPad he gave it to me. Someone activated the iPad for my dad and put is Apple ID account/email and now we don’t now the email and the password. So the iPad has the Activation Lock from that person . My dad said it was Joao rafael my uncle... but he doesn’t remember....

how can I restore it???

iPad 2 3G

Posted on Sep 16, 2020 9:34 AM

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Posted on Sep 16, 2020 9:39 AM

Activation Lock requires the Apple ID and Password of the original owner. It is a theft prevention feature. Check these links for possible help in your situation...

Turn off Activation Lock - Apple Support

How to request access to a deceased family member's Apple accounts - Apple Support

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Activation lock

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