The Mac App Store will no longer update the apps on my Mac Mini running MacOS 10.14.6. When I click on an Update button I get the spinner for a few seconds, then it switches back to Update.
I have logged out of my account and back in. I have restarted my Mac. I have logged into a new account on my Mac. None of these things work.
What can I do?
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account?
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account?
I have this same problem and had to do the same thing to get the updates to take. Same problem on two different Macs, both running OSX Mojave. Something is broken on Apple's end.
I shouldn't have to delete apps in order to update them. What a nuisance.
Apple Feedback, but I wouldn't wait for Apple...
Have this same problem that persists despite following all troubleshooting steps I have found so far:
Only solution seems to be deleting and reinstalling the app, so I am assuming this is a new Mojave bug on Apple’s end.
Thanks for the reply.
I'd already indicated that using a new account didn't work.
For the time being, I got around the problem by deleting the apps and reinstalling them. If the problem comes up again I'll try safe mode.
I have the same issue across 3 Macs on Mojave as of about a week ago. At first I figured it was my local update server but it still happened with the service shut down, then I figured I should repair permissions - but unfortunately it seems Apple felt it necessary to remove our ability to do that...
Cant remove the Application because that may also remove it's configuration which will take hours to rebuild. I'll just not update I guess.
Yeah, I think it must be a new bug introduced somewhere along the line. I'm not sold on upgrading to Catalina at the moment, and hoping Big Sur might be better. I wonder if it's something that'll be fixed. Is there a way to draw attention to this bug?
That's not much of a solution. There was a security update a few weeks back that looks like it has broken everything.
Does anyone know how to get this in front of Apple for comment? Certainly they weren't expecting a security update to break the App Store update process.
Fixed for me as well. Great news, glad to see Apple being responsive to this. Hopefully this is a lesson for them that they will have to support Mojave users for a good time to come given the 32-bit/64-bit conversion problem many people are having to deal with.
Ok, take care my friend.
Same. I've deleted every cache, restarted every service and tried Safe Mode as well.
Broken on two separate macs. Uninstalling the applications is not an acceptable solution!
Anyone had any success getting this sorted beyond deleting the apps and reinstalling?
Having this problem too. Will Apple fix this or is their planned obsolescence that aggressive? This kind of behavior should illegal.
Did you apply an upgrade in the last week>
If so the cure is reinstall the OS in Safe Mode.
Just got an update to MacOS today that solved the issues for me.
Mac App Store not updating apps
