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iCloud backup bugged

Hello, iCloud says I’m taking roughly 30 gigs of storage because of a 12 gb backup. The problem is that I have not made a backup with iCloud, and when I click on it there’s nothing to delete.



Posted on Sep 16, 2020 11:40 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2020 3:40 AM

Update: I contacted the support, they said it was unusual and transferred the procedure to the engineers that erased the backups on iCloud. It took more time than expected (erasing a backup if agreed by the customer could be faster I guess) but eventually it solved the issue so all good.

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Question marked as Top-ranking reply

Sep 22, 2020 3:40 AM in response to zinacef

Update: I contacted the support, they said it was unusual and transferred the procedure to the engineers that erased the backups on iCloud. It took more time than expected (erasing a backup if agreed by the customer could be faster I guess) but eventually it solved the issue so all good.

iCloud backup bugged

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