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TurboTax 2020 conundrum re Mac High Sierra O/S

I've been informed by the folks at Intuit that I will NOT be able to do my 2020 taxes on my iMac using TurboTax unless I upgrade my O/S to Mojave or Catalina. My (perfectly functioning) 2012 iMac 27" is NOT UPGRADABLE beyond High Sierra, which I presently use. So... while I'm entirely ready, willing and able to purchase a new (2020) iMac with the Catalina O/S, I would VERY much prefer waiting a bit for the upcoming Apple Silicon line, with its new Apple chip and probably a larger than 27" display. It may be only a few months down the road, but I will likely miss the tax filing deadline if I want to use TurboTax-- which I have been comfortably using for many years and do not want to switch to some other program. It is a dilemma! Unless Intuit makes it possible to use High Sierra for its 2020 TurboTax version (which seems doubtful, I'm told at this time,) or the new Apple Silicon becomes available before the end of 2020 or very early 2021. Your thoughts, advice and guidance would be very much appreciated! Thank you.

Posted on Sep 16, 2020 12:19 PM

Reply
47 replies

Sep 16, 2020 12:28 PM in response to Barry Sommers

2012 iMac can upgrade to Catalina, please verify your iMac is a 2012 by clickign the Apple Symbol in the upper left of the display and then click About This Mac. It will tell you what year iMac you have.


If you want to wait for the new Silicon iMacs you can however we have zero idea when they will be announced and released. Per the Terms of Use we all agreed to (you too) we cannot speculate about new un-released products, Apple policies, etc.. I would urge you to read the TofU.


Apple recently (as it appears you know) just released the new 2020 27" iMacs which are Intel based. If you need a new Mac then I'd strongly suggest buying one so you can move on with your life rather than waiting. The current 2020 27" iMacs are extremely nice and a major upgrade over your current system. They will also be supported for many years.


Best of luck.

Sep 17, 2020 8:37 AM in response to rkaufmann87

Thank you so much for your thoughts, however, I must correct myself on one very important matter-- my 27" iMac is vintage Mid 2011 (not 2012.) Very careless error on my part. And that changes the equation with respect to upgrading to at least Mojave (which would enable TurboTax 2020.) I understand that installing Mojave on a 2011 iMac is NOT doable.  


So, I'm stuck between a rock & a hard place.  I really want to wait for the non-Intel iMacs BUT... I equally want to continue my relationship with Turbo Tax.  The ball is in Intuit's court and at this point. I'm hopeful that enough folks will pressure them to help out those of us with these vintage Macs.

Sep 17, 2020 8:52 AM in response to den.thed

As I responded to rkaufmann87, I made a dumb mistake with respect to my vintage 27" iMac -- it's a Mid-2011, not 2012 !!! which apparently rules out the possible upgrade to Mojave or Catalina. So I guess I'm still stuck regarding TurboTax.


Hoping that the Intuit people with find compassion for those (and there are probably many) who have pre-2012 machines. As much as I want to continue using TurboTax, I really want to wait and see the new non-Intel line and the likelihood of a larger than 27" iMac -- despite knowing that the new 2020 iMacs are the best iMacs ever.


Thanks for your response.

Sep 17, 2020 9:04 AM in response to Old Toad

I will definitely touch base with Intuit to look into your note about the online Turbo Tax for 2020 (when it's released,) I require the Home & Business version... which I always pick up on disk at COSTCO. Don't know if that's available online and/or will be compatible with my non-upgradable High Sierra O/S (Mid-2011, not 2012 as I originally posted.


Thanks for your comments.

Oct 30, 2020 1:23 PM in response to S0T5E3V0E1

If you install Parallels you can then install MS Windows within that. What Parallels allows you to do is to run MS Windows or other operating systems and their applications) simultaneously as Mac OS. So to answer your question, if you had Parallels running and MS Windows installed in Parallels then you can run the MS Windows version of TurboTax. You could then toggle between running MS Windows and Mac OS without having to restart the computer.


If you need additional info on Parallels please visit their web site.

Oct 30, 2020 1:51 PM in response to S0T5E3V0E1

If you installed Parallels you'd could run a copy of Windows 10 inside it w/ the Windows version of TurboTax, or you could run macOS inside it with the Mac version of Turbotax.


The easiest method would be on your 10.13 High Sierra iMac w/ Parallels to install a self-contained copy of macOS. This would be installed via Parallels utilizing your physical Macs Recovery Partition. I'm fairly sure Parallels on a 10.13 High Sierra machine would allow you to install directly a 10.14 or 10.15 Mojave or Catalina virtual Parallels machine directly. However the "worst" case is you would install a 10.13 High Sierra Parallels virtual machine...and then once it's working you'd upgrade the virtual machine to Mojave or Catalina. Either way, this would be the quickest and easiest way to get your a self contained macOS that'll use the Home/Business TurboTax you need. And it would be TurboTax for Mac.


The other option is to in fact install Windows 10 in the Parallels virtual machine. The downside of this is you would need to download the Windows 10 disk image (ISO) file from Microsoft. However, this is very easy and you can do it from here: https://www.microsoft.com/en-us/software-download/windows10ISO


And Parallels would then utilize that image to create a Windows 10-based Parallels virtual machine. If you go this route then you would need to buy TurboTax for Windows. The advantage of this though is that you then have a Windows virtual machine which you could potentially have other uses for beyond TurboTax. The downside is that it is an extra step...but it's not much of an extra step.


How much RAM do you have though? As long as you have 8GB+ you're fine. Otherwise, if you only have 4GB of RAM I'd recommend at a cheap $30 RAM upgrade to bring you up to 8GB total. If you search for "mid 2011 iMac 4gb kit" you can get them for this price on Amazon. If you plan to retire your iMac in the coming months, that's all you need. If you plan to keep it, or give it to a family member, or someone deserving, then you can get an 8GB kit for $50 to have a total of 12GB or even spend $70 to get a 16GB kit.

Dec 5, 2020 7:15 AM in response to Barry Sommers

I had exactly the same problem. After about 30 hours of attempting to use Boot Camp, overriding the Boot Camp plist as suggested in various videos, I ran into a problem creating a bootable USB drive which is required for older Macs. It seems that the Microsoft Windows 10 disk image file is too large for the format requirement of the thumb drive even though the drive was 32 GB. The older (smaller) build version of Windows 10 that was recommended to solve this issue is unfortunately unavailable.


To make a long story short... I downloaded the appropriate trial version of Parallels for your specific Mac operating system (In my case it was Parallels 13) and let Parallels do the job. In approx. 30 minutes the program worked its magic absolutely painlessly. The trial version runs for 15 days before requiring a key code... time enough to see that it will work for you. The bonus of this method is that both Windows and Mac files are easily accessible.


The only problem now is learning Windows, a problem I have avoided since 1987!

Dec 26, 2020 8:57 AM in response to belizeans

I solved my problem inexpensively by purchasing a code for Parallels 13 on ebay. While Windows 10 is certainly not my cup of tea, Parallels 13 (trial download hard to find on their website, but I managed to find it somehow) works flawlessly and automatically downloads Windows 10. The purchased Parallels 13 arrived and sucessfully validated the installed trial version.


It's important to note that the Windows 10 version of TurboTax with Parallels 13 installed had no trouble finding my Mac 2019 tax file to import to the 2020 return.


The current version in Parallels 16 but seems unnecessary to do my taxes. I'll upgrade only if required in the future.

Dec 26, 2020 10:23 AM in response to philzaleon

I have parallels but an older version on my mac but with 4gb of ram it runs really slow. I can actually get the new turbo tax and use it on my wife’s MacBook Pro, but I prefer to use my iMac and will get TaxCut since our taxes are simple and doesn’t even need schedule A since the standard deduction is so high that I don’t need to itemize for mortgage interest and taxes.

Jan 2, 2021 6:42 PM in response to belizeans

I am in the same situation and I am very frustrated by the non-support from Intuit.


I keep using my 2011 iMac because it is the last Mac with an internal CD/DVD drive. Can you believe it: it is almost 10 years since Apple made the last Mac with a built-in CD drive! Over the years, I have upgraded the RAM and installed a 1TB Samsung SSD drive, and the iMac is running as charm as always, and fits my needs perfectly with High Sierra.


I don't understand why TurboTax has to require Mojave to run. There is nothing wrong, not even any security issue with all the latest updates. If this can not be resolved, 2020 could be my last year to use TurboTax.



Jan 15, 2021 10:52 AM in response to belizeans

Add me to this unfortunate group. I love my mid 2011 iMac and while, I will consider upgrading, I'm not ready and don't appreciate being forced into it. Always did my own taxes and been using Turbo Tax for many years. Might consider the online version but I'm intrigued with the aforementioned TaxCut option.


Has anyone used both TaxCut and Turbo Tax and willing to give brief comparison?


P.S. Wife just handed me our 2nd stimulus check (shocked it wasn't direct deposit). Looks like Apple may be getting that money.

TurboTax 2020 conundrum re Mac High Sierra O/S

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