Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need a refund.

I need a refund. I cancelled my iTunes subscription a few weeks back yet I got billed today

Posted on Sep 16, 2020 3:50 PM

Reply
Question marked as Best reply

Posted on Sep 16, 2020 6:14 PM

Have you checked your subscriptions to make sure it is cancelled?


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   



1 reply
Question marked as Best reply

Sep 16, 2020 6:14 PM in response to ntombikayise193

Have you checked your subscriptions to make sure it is cancelled?


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   



I need a refund.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.