Itunes wont connect. help???

Tashimara Said:

“Itunes wont connect. help???”

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See if this helps:

Perform an Update. Refer to the Following:

A. Disable Cellular:

It will not update with cellular enabled. So, if Cellular is enabled, disable it, then proceed with the update.

B. Update an iPhone:

Update your iPhone using:

• the iPhone itself
• a Mac, or
• a PC, even

How to do so....

Two Major Steps: - Backup then Update

1. Backup First: Make a backup of your device using iCloud or your computer

2. Then, Update Using these Links:

• On the iPhone itself: Update your iPhone, iPad, or iPod touch - Apple Support
• From a Mac: Update software on iOS devices in iTunes on Mac - Apple Support
• From a PC: Update software on iOS and iPadOS devices in iTunes on PC - Apple Support

Tashimara Said:

“So basically my phone was blocked after someone decided to mess with it and now i cant log into it.[...]”

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Modify your Credentials:

With Security & Privacy being of High-Concern here, consider modifying your credentials, immediately. Pefroming the following is best at this point.  So, Consider...

• Modifying: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associating: a different method of payment to your account
• Enabling: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

and...

D. Take Screenshots for Apple:

Take screenshots of this occurrence, and send the screenshots to Apple at reportphishing@apple.com. In the text field of the eMail, provide a brief discussion of what these images are all about.

• iPhone: Take a screenshot on your iPad - Apple Support (Drag-&-Drop to where you want it). It will be accessible in the Photos app.
• Mac: Take a screenshot on your Mac - Apple Support (View this: How to capture a portion of the screen) By default, it will be saved to the Desktop.