Ask to refund the 3 subcription that i dont use

Question

NgoThiTrang Author

Level 1

4 points

Ask to refund the 3 subcription that i dont use

my account was charge 3 app that i did not use from the begining . Its :

Picsart Gold 6 Month , expired day 30/12/2020 , charge me 2 times
Ulike VIP 12 Month, expired day 17/09/2021 charge me 1 time
Adobe Lightroom , expired day 15/10/2020 charge me 1 time

I need you support me to refund the fee that i was charged but I did not use these app

iPhone 11 Pro Max, iOS 13

Posted on Sep 16, 2020 11:36 PM

Reply

Answer 1

King_Penguin

Level 10

334,324 points

Sep 17, 2020 12:41 AM in response to NgoThiTrang

Purchases are obviously considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

Reply

Ask to refund the 3 subcription that i dont use

Similar questions