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iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Sep 17, 2020 6:50 PM in response to tristafé

I am having the exact same issue with my iPhone 11 Pro Max. Updated to ios14 and none of my rear facing cameras or the flash/flashlight are working (get a black screen in camera app with cameras). Front facing camera works. Occasionally I can get a live view out of the telephoto camera by switching between the three rear cameras, but then the image does not focus and I cannot take photos.


I’ve force quit camera app, force quit all other apps, restarted phone, done soft reset, erased all content and settings and restored from backup, and (at suggestion of apple phone service) connected the phone to my MacBook Pro and restored from the computer (which reinstalls ios14). Still have same issue with rear cameras/flash/flashlight not working.

Question marked as Helpful

Sep 17, 2020 9:31 PM in response to tristafé

I spoke to Apple about this. I chatted with an advisor yesterday, and called a senior advisor today. Both didn't wield results. They suggested that we wait for an upcoming update. They have however informed the engineers about this problem and are working on it as we speak. Many have also reported the same issue too. I hope they will ACTUALLY fix this in the next update and not break other features too. My microphone stopped working after iOS 13 too I think.

Sep 17, 2020 9:41 PM in response to tristafé

Hi All, I am also facing the same issue, with the previous upgrade my microphone stopped working and now after ios 14 upgrade my camera and flash light is not working. I tried switching on and off multiple times but still no fixes. I am frustrated with the service and upgrades provided by Apple. Hence I requested you Apple to help me and solve my issue..I am using Apple since a long time but this time I feel hopeless.

Question marked as Helpful

Sep 17, 2020 10:14 PM in response to tristafé

same issue and mic stopped working in ios13 for my iphone 7. however i found a temporary solution for the camera app. this may or may not work for all.

step 1: unlock your phone

step 2: turn on the flashlight from control center. it most likely won’t turn on but the icon would say it’s on.

step 3: open the camera app (not from the control center) and wait for 7-12 seconds and it should work.

~Kristoffer30

Question marked as Helpful

Sep 18, 2020 2:15 AM in response to tristafé

Same issue - iPhone 7 Plus


My 2nd 7 Plus, 1st one had the microphone issue as well, and the 2nd also had a broken microphone after a few months (not new, passed over from a family member).


Now after iOS 14 update, camera has the black image issue as well, not just isolated to the iPhone camera app.


Tried: Restarting iPhone, other suggestions that are also in this thread

Contacted support, spoke with advisors and senior advisors, got a diagnostics run which concluded no hardware issue, reccomended to factory reset and restore the phone, which I took the pain to do. Not a fix.

iPhone camera not working after iOS 14 update

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