When will I get refunded?
My mom accidentally bought an app and she asked for refund, but she did not write it down in english so now I am not sure if we will get the refund of 60 euros. Please help, we need the money back as soon as possible!!!
If a refund has been granted it will say refunded under the charge in purchase history:
See your purchase history for the App Store or iTunes Store - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Also see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!