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When will I get refunded?

My mom accidentally bought an app and she asked for refund, but she did not write it down in english so now I am not sure if we will get the refund of 60 euros. Please help, we need the money back as soon as possible!!!

Posted on Sep 17, 2020 1:27 AM

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Question marked as Apple recommended

If a refund has been granted it will say refunded under the charge in purchase history:

See your purchase history for the App Store or iTunes Store - Apple Support


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Posted on Sep 17, 2020 4:49 AM

1 reply
Question marked as Apple recommended

Sep 17, 2020 4:49 AM in response to AytenAksoyMatur

If a refund has been granted it will say refunded under the charge in purchase history:

See your purchase history for the App Store or iTunes Store - Apple Support


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

When will I get refunded?

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