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Charger not working on MacBook Air. Battery is not charging

do I need a new charger or does the battery need to be reset

Posted on Sep 17, 2020 5:48 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2020 6:45 AM

When you click the battery icon in the menu bar, what is the condition? If it says service battery, you need a new battery.


Mac Repair - Official Apple Support


If not, first try resetting the SMC.


How to reset the SMC of your Mac - Apple Support


If that fails, likely you need a new charger (do you have another Mac you can test the charger with?).

1 reply
Question marked as Top-ranking reply

Sep 17, 2020 6:45 AM in response to jayme236

When you click the battery icon in the menu bar, what is the condition? If it says service battery, you need a new battery.


Mac Repair - Official Apple Support


If not, first try resetting the SMC.


How to reset the SMC of your Mac - Apple Support


If that fails, likely you need a new charger (do you have another Mac you can test the charger with?).

Charger not working on MacBook Air. Battery is not charging

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