Updating 10.3.4 to 11

Hi becky227,

From what I can gauge, it sound like you are currently using an older iPad which doesn’t receive software updates any more. This may prevent you from using the latest software (The latest software at current is iPadOS 14). Please see here for the list of iPads that can receive the most recent software updates: https://support.apple.com/en-gb/guide/ipad/ipad213a25b2/ipados

I hope this helps!

Sorry, not possible.

If your iPad is currently running, or cannot be updated beyond iOS 10.3.3/4, then you likely have an iPad4.

Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is effectively obsolete.

Many App Developers have also dropped support for older devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.

If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Of current models, even the entry-level iPad7/8 supports current iPadOS14 - and has hardware specifications and capabilities that vastly outperform your old iPad4.

I hope this information is helpful - if only in clearly stating the limitations of your iPad4 and your available options.