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The software was downloaded and when is time to install it says error

device says there is an error installing software

Unable to install software

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Sep 17, 2020 12:19 PM

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Question marked as Top-ranking reply

Posted on Sep 17, 2020 12:25 PM

Try deleting the software and start again.


Go to settings>General>iPad Storage. Let the list of apps load. Swipe to find the downloaded iOS software. Tap on it. Delete it in the next screen. Restart your iPad. Then go back to Settings>General>Software Update and start over, download and install again.

1 reply
Question marked as Top-ranking reply

Sep 17, 2020 12:25 PM in response to LuisFigo

Try deleting the software and start again.


Go to settings>General>iPad Storage. Let the list of apps load. Swipe to find the downloaded iOS software. Tap on it. Delete it in the next screen. Restart your iPad. Then go back to Settings>General>Software Update and start over, download and install again.

The software was downloaded and when is time to install it says error

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