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Create a new Apple ID on existing used device

I was given a used iPad. I am trying to get the Zoom app loaded on it. I am trying to create a new Apple ID for me I have never had one. I get to the end of the credit card page and it tells me to contact iTunes support and won't let me go any further.

iPad Pro 10.5-inch, Wi-Fi

Posted on Sep 17, 2020 12:33 PM

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Posted on Sep 17, 2020 4:10 PM

Bogus5,

Are you following the steps in here: How to create a new Apple ID - Apple Support


If you have another credit card to use, try that one. If still no luck, go ahead and contact Apple Support.

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Create a new Apple ID on existing used device

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