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Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

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1,375 replies

Sep 25, 2020 10:19 AM in response to coyg

I wiped my watch and phone and restored them both from back ups, upgraded to the latest software and reset the fitness calibration data.


The GPS map is back, as well as the VO2 max reading. I only lost the readings from the days it was not being recorded.


It is not an ideal fix, and it takes a long time, but at least things are back to normal now...

Sep 25, 2020 11:32 AM in response to Guiltykitchen

Unpairing and resetting my Apple Watch 4 with my iPhone Xs Max on iOS 7.01 got gps recording working again for me. No need to backup and restore the iPhone to/from iCloud. NOTE: backing up an iPhone before resetting and restoring or upgrading is always a really good idea. In my case, I have a recent backup of the iPhone on a Mac.

Sep 25, 2020 1:17 PM in response to Hageltjes

Same here - no route data recorded, just the starting point. I have my phone with me at all times, don’t use Strava, have all the privacy and location settings appropriately set, etc. It started last weekend. Hopefully the fix will come out quickly as I’m not confident in the run/walk distances without gps. Also glad I haven’t invested in a 6 yet (using series 3 now) as those apparently are having the same problem.

Sep 25, 2020 1:57 PM in response to Mike Morper

Backup, reset and reload seems to fix the GPS problem.


BUT.....I've noticed another small issue.


I'm a strava user....when I use Strava to import my run/walk......or Healthfit to upload onto strava, the workout will be accepted into Strava (previously it would give me a no GPS data warning). The problem I'm having is the Strava mobile app won't show the map. It has all the other time and distance data (even heartrate).


The weird thing is if I go to the Strava website and view the activity, it looks normal (Map shown).


Strange.......anyone else see this happen?

Sep 25, 2020 2:13 PM in response to Guiltykitchen

I followed these steps too, although ran into issues re-pairing the watch after the reset (Phone seemed to think it was paired to the watch after restore despite being unpaired and I got a ‘Restore failed Failed to restore with error: error Domain=NBErrorDomain code=0 “(null)”’ error - restarting both devices resolved and allowed restore).


I can now see GPS / route data for pre-update workouts and energy burn seems to be tracking again.


As others have seen, data from the past week is still incorrect (activity and active energy don’t match, resting energy way down etc) and trend data is all out of whack. EG my move trend is 80 calories under what was shown immediately prior to reset and bars seem to be showing different totals. Awards also seem to have vanished.


Hopefully data sync and reporting will now be stable and accurate from here on in.

Sep 25, 2020 8:16 PM in response to Deborah Kasdan

XR and Watch series 5, updates to 7.0.1 BUT can’t update watch. I have already gone through the factory reset of phone, unpair and repair watch, etc. yesterday.


everything seemed fine all day until about 1pm. Everything on my watch looked good, closed my rings, was getting texts like normal. But also noticed I was getting notifications on my phone simultaneously...weird.


started driving home around 6 pm and noticed how my watch showed that it couldn’t “see” my phone. For a second, I thought I’d left my phone at work but the. Realized I definitely had it.


checked activity app, did not show my closed rings. In fact said I’d only gotten 8/12 stand rings, even though my watch had said I closed them all. So stopped working around 1pm but continued to notifications on my watch.


then tried to open the watch app to try unpairing/repairing. Can’t open it. Turn on/off both phone and watch. Update phone. On/off both. Disconnect Bluetooth, etc. Everything. Can’t open watch app still.


try to update watch. Asks to accept updated terms on my iPhone...but no notifications are popping up on my phone.


so can’t update my watch.

can’t open the watch app on my iPhone, so can’t unpair my watch.


WHAT IS HAPPENING??

Sep 25, 2020 11:06 PM in response to tangatti

8 hours after unpairing the watch, resetting the phone etc and restoring from back up it seems everything is back to normal for me. GPS is tracking, maps are showing (apart for those associated with workouts while I had iOS 14 / watchOS7 issues) and activity, resting and other related data is tracking as it was. Trends, awards etc have also returned to normal.


Slightly frustrating to have to do that, but on the plus side, it has drawn my attention to the fact I may have an unhealthy obsession with my health data.

Sep 26, 2020 2:04 AM in response to Hageltjes

Exactly the same issue. Apple Watch 2 with 6.2.8, problem started after upgrading my iPhone 11 Pro to iOS 14. Waited until 14.0.1 to see if the problem would solve itself away, no luck. Today tried the unpair watch, reset phone, restore phone, pair watch dance. iCloud just finished syncing, still seeing old workouts, for which routes have been surely recorded, as only the starting point pin, so the the workaround mentioned here has not worked for me. Now I have 30+ GB of photos to sync, and I'm back where I started ...

Sep 26, 2020 2:50 AM in response to Hageltjes

So updated both the wiOS and the iOS to the very latest this morning and workout data syncing again. Feels like there some additional test scripts needed in the integration space but fair play to Apple dev teams they’ve resolved it in a few days so not the end of the world. Hopefully that’s the end of it, we shall see ;-)

Activity GPS issues after watchOS 7 and iOS 14 updates

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