my macbook pro 13 inch 2017 's battery is not charging, however, the battery icon is showing that it is even when I unplugged the charger. I check the battery condition of the laptop and it said that its condition is normal.
I've tried resetting the SMC but it still doesn't fix the problem. Does anyone knows how I can fix this?
Thank you in advance!
Good afternoon PKLeo,
Welcome to the Apple Support Communities!
It sounds like you are having an issue with the battery on your MacBook Pro. When the power adapter is unplugged, the battery icon shows the Mac is charging, when it is not. An SMC reset has been done, and the battery condition shows normal. Are you using the original USB-C power adapter and charging cable that came with your MacBook Pro? Do you have a different cable, adapter or electrical outlet you can try? What operating system is running on this Mac?
The resource below will provide some additional troubleshooting steps you can try to address this issue:
If your USB-C power adapter isn't charging your Mac notebook
How to reset the SMC of your Mac
Reset NVRAM or PRAM on your Mac
How to use safe mode on your Mac
Take care.
Hi PKLeo,
William Kucharski provides valuable advice. Updating the macOS software to the most recent version and restarting the computer to refresh it are important troubleshooting steps that are often overlooked. macOS Catalina 10.15.7 was released 9/24/20. If the issue persists after updating the software, you may need to reach out to Apple Support to investigate a hardware issue. The resources below will help you with this:
Keep your Mac up to date - MacOS User Guide
Take care.
Why are you running Catalina 10.5.2?
Update your Mac to Catalina 10.15.6 and see if your issues continue.
Hi,
Thanks for your reply
I'm using the original cable and It runs on Catalina 10.15.2. I've tried all the outlets in my house and it still having the same problem
macbook battery icon stuck in charging
