My allow siri when locked his disabled and i want to be able to have siri when my phone is locked but it isn’t allowing me to have that option what can i do?

how can i enable my siri when phone is locked

iPhone XS, iOS 14

Posted on Sep 17, 2020 9:27 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2020 6:25 AM

Hello laylaazab,


Thank you for reaching out in Apple Support Communities. We understand the option to select, "Allow Siri When Locked" is grayed out.


Using Siri when your iPhone is locked is a convenient feature, we'd like for you to enjoy. We'll be happy to help.


We recommend to see if you have Content & Privacy Restrictions turned on. If it's turned on, please turn it off and see if that helps. Here's a helpful article with the proper steps: Use parental controls on your child's iPhone, iPad, and iPod touch


If that doesn't help, please let us know if there were any recent changes on your iPhone, since you noticed this behavior.


Kind regards.

1 reply
Question marked as Top-ranking reply

Sep 22, 2020 6:25 AM in response to laylaazab

Hello laylaazab,


Thank you for reaching out in Apple Support Communities. We understand the option to select, "Allow Siri When Locked" is grayed out.


Using Siri when your iPhone is locked is a convenient feature, we'd like for you to enjoy. We'll be happy to help.


We recommend to see if you have Content & Privacy Restrictions turned on. If it's turned on, please turn it off and see if that helps. Here's a helpful article with the proper steps: Use parental controls on your child's iPhone, iPad, and iPod touch


If that doesn't help, please let us know if there were any recent changes on your iPhone, since you noticed this behavior.


Kind regards.

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My allow siri when locked his disabled and i want to be able to have siri when my phone is locked but it isn’t allowing me to have that option what can i do?

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