Camera problem

Hay I have problems in camera I can’t take one photo not only me and my friend they also use iPhone and camera didn’t work I think it because the update but they didn’t update to iOS 14 I can take screenshots and I have 4 GB left what I have to do

iPhone 7 Plus, iOS 14

Posted on Sep 17, 2020 9:51 PM

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3 replies

Sep 22, 2020 6:47 AM in response to yasen193

Hi yasen193,


​Thank you for using the Apple Support Communities. Being able to use your camera is definitely important. We see from your screenshots that the Camera app opens to a black screen.


To verify, did you already update your device to iOS 14? If not, give that a try to see if it helps:


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch


If you've already updated, or if that doesn't help, that's when we suggest that you use this link to contact Apple to look into this further: Get Support


Have a good day.

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Camera problem

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