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Good afternoon. PUBG removes the triple price. Instead of paying 15 rubles, the payment goes through 3 times and charges me 45 rubles. What to do?

Posted on Sep 18, 2020 5:51 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2020 11:16 AM

Hello TaishaAi,


Thank you for reaching out in Apple Support Communities. We understand you were unexpectedly charge three times for an in-app purchase.


Managing your Apple ID account is important, and we'd like to help.


To confirm the charges you're seeing is accurate, we suggest to review the purchase history of your Apple ID account: See your purchase history for the App Store or iTunes Store


If the charges are accurate, you can request a refund by following these steps: Request a refund for apps or content that you bought from Apple


Kind regards.

1 reply
Question marked as Top-ranking reply

Sep 22, 2020 11:16 AM in response to TaishaAi

Hello TaishaAi,


Thank you for reaching out in Apple Support Communities. We understand you were unexpectedly charge three times for an in-app purchase.


Managing your Apple ID account is important, and we'd like to help.


To confirm the charges you're seeing is accurate, we suggest to review the purchase history of your Apple ID account: See your purchase history for the App Store or iTunes Store


If the charges are accurate, you can request a refund by following these steps: Request a refund for apps or content that you bought from Apple


Kind regards.

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