My DEL inspiron15 5000 series has stopped allowing me to purchase itunes music from istore. The error message comes up as...Could not purchase (song name) the network connection was reset
Windows, Windows 10
Thank you for your reply . Problem seems to have solved itself. I was actually in quite a panic as I needed to purchase some songs for a playlist for a close friends funeral on this coming Monday. I am usually known to be able to create a playlist from iTunes for any occasion from desert island disc to favourite pub songs. Can you imagine my feelings that after being able to do fun playlists that an important serious disc was impossible. Anyway; panic over & all good for Monday. Thanks anyway as you tried to help a brother in desperate need at the time. Warm regards... Terry
The problem regarding unable to purchase songs in iTunes Store resolved itself when Apple updates were released as they are periodically.
Thank you for support ideas Less.
You're welcome N29TEL. We're glad iTunes for Windows is working again..
Have an excellent day!
Greetings, N29TEL.
It appears that you're having a problem purchasing songs in iTunes for Windows on your Windows 10 PC. When you try, you get a message that the network connection was reset. We're glad to help with this.
First, sign out of iTunes for Windows, then restart your PC. Once it's back to the Desktop, sign back into iTunes and see if you're able to purchase the song.
If you can't access the App Store or other Apple media services, or can't edit your payment information - Apple Support -- Scroll down the the section titled "If you can't access the iTunes Store on your device". Make sure that your PC is updated along with iTunes for Windows.
If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support -- If you still can't purchase a song, use the steps in this support article. Some of them aren't specifically applicable to your Windows PC, so you may need to search for the settings.
Let us know how that goes.
Take care.
When I try to purchase a song in itunes store I get the message...Could not purchase (song name) The network connection was reset.
