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Level 1

8 points

imessage messages

so me (kazakshstan) and my friend (italy) both turned on wifi but imessage messages are still not free, what could we do here?

iPhone XS, iOS 13

Posted on Sep 18, 2020 8:56 AM

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2 replies

karina184

Community Specialist

Sep 22, 2020 3:30 PM in response to rcbrien

Hey rcbrien,

It sounds like you have a question about Wi-Fi being turned on, but messages still not sending as iMessages.

There are a few reasons why a message may not send as iMessage. Learn more here under "If you see a green message bubble": If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support.

Also make sure that Wi-Fi assist is disabled. With Wi-Fi assist, the iPhone may switch to a cellular network if the Wi-Fi network connection is weak. You can turn off this feature by going to Settings > Cellular or Settings > Mobile Data > Wi-Fi Assist. Here's some more information: About Wi-Fi Assist - Apple Support.

Take care.

rcbrien Author

Level 1

8 points

Sep 23, 2020 3:24 AM in response to karina184

Thank you so much!

Stay safe.

imessage messages

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