Disabled ipod

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Level 1

8 points

Disabled ipod

My ipod has bee disabled. It gas my old email I don't have access to any more. I have a new apple I'd. I just need help getting it unlocked.

iPod, iOS 9

Posted on Sep 18, 2020 9:52 AM

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Answer 1

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bobjbkln

Level 6

9,925 points

Sep 18, 2020 8:27 PM in response to alesia256

Follow these instructions: Change your Apple ID - Apple Support

https://support.apple.com/en-us/HT202667

You have to insert the old Apple ID (email address) and password

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Answer 2

alesia256 Author

Level 1

8 points

Sep 19, 2020 3:08 PM in response to bobjbkln

What if I don't have access to old email or remember password?

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Answer 3

bobjbkln

Level 6

9,925 points

Sep 19, 2020 7:40 PM in response to alesia256

Then there is not much you can do. You can enter your old email address even if you don't have access to it, but but you will still need your old password.

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Disabled ipod

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