Your computer has detected a potential problem Click “Send to Apple” to submit a report to Apple.

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TheLittles Author

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203,055 points

Your computer has detected a potential problem Click “Send to Apple” to submit a report to Apple.

The Following Message Comes Up:

Your computer has detected a potential problem Click “Send to Apple” to submit a report to Apple.

———-

What will be sent to Apple?

For about a week now, I get this message every so often. So, I’ve tried:

reinstalling the macOS
restored from a backup
set up the macOS anew

Setting it up anew (erasing the hard drive, installing the Mac clean) is all that has worked.

Screenshot:

MacBook Pro 13″, macOS 10.15

Posted on Sep 18, 2020 11:15 AM

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Answer 1

Sep 18, 2020 4:33 PM in response to TheLittles

¿did you change the preferences inside Etrecheck to "Allow Full disk Access"?? it says you did not.

You have OneDrive, a non-Apple file sync-er running at all times. Since it is not an Apple application, it may punish performance (similar to DropBox) by constantly reading your files to detect changes. Apple programs (like sync-ing to iCloud) use the File System Event Store, and do not need to read your files to determine what has changed. It could have less impact if you ran it only when needed.

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Answer 2

Sep 19, 2020 6:54 AM in response to TheLittles

did you also make that change INSIDE Etrecheck, before running the test?

because Etrecheck report says it does not have full disk access.

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Answer 3

TheLittles Author

Level 10

203,055 points

Sep 19, 2020 5:21 PM in response to Grant Bennet-Alder

Grant Bennet-Alder Said:

"The digest of reported problems such as kernel panics says, none since you re-installed. The report is free of known Bad-Actors. or malware. You have disabled Apple security software updates, and should probably re-enable those. You have Time machine turned off, last backup to your external drive yesterday, and a snapshot on your Boot drive today. Nothing jumps out at me as a serious issue."

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Thank you kindly, Grant.

It's most likely undeterminable because of the reformat and the reinstalls. Next Time, I'll post it, prior to a reformat. I've just never received that message before.

It's a used Mac I was working with - I don't know if that'd play any role in the Mac, though I am suspicious, just to say.

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Answer 4

Sep 18, 2020 11:39 AM in response to TheLittles

An Etrecheck report with "full disk access" enabled will add a digest of panics and problems for at least seven days (or since last erase-and restore) at the end of the report.

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Answer 5

TheLittles Author

Level 10

203,055 points

Sep 18, 2020 11:34 AM in response to TheLittles

Why the error?

I’ve never come across it before about a week ago. The install is fixed. It popped up intermittently. So, I transferred items over from a Time Machine Backup, and got it all installed what need be from the Developer.

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Answer 6

TheLittles Author

Level 10

203,055 points

Sep 18, 2020 2:54 PM in response to Grant Bennet-Alder

MacBook Pro (13-inch, 2017) 2020-09-18

A Few Notes:

Was Getting this message: “Your computer has detected a potential prob lem Click “Send to Apple” to submit a report to Apple.” At random. I Ended up reinstalling this anew: (formatting > performed clean install > migrating with TMB > and getting licenses reactivated from Developer). A Restore did not fix this, nor did a TMB Recovery,

Thank you. Attached is the Etrecheck- After this reinstall have lots of "Other Storage" shown - so I'll have to rid of that.

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Answer 7

TheLittles Author

Level 10

203,055 points

Sep 18, 2020 9:07 PM in response to Grant Bennet-Alder

Grant Bennet-Alder Said:

"in most recent versions of MacOS, that requires one more step: System Preferences > Privacy > Full Disk Access and adding EtreCheck or EtreCheckPro to the list"

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Yes. That is what I did, prior to running this a second time. So, does anything look suspicious?

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Answer 8

Sep 19, 2020 4:45 PM in response to TheLittles

The digest of reported problems such as kernel panics says, none since you re-installed.

The report is free of known Bad-Actors. or malware.

You have disabled Apple security software updates, and should probably re-enable those.

You have Time machine turned off, last backup to your external drive yesterday, and a snapshot on your Boot drive today.

Nothing jumps out at me as a serious issue.

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Answer 9

TheLittles Author

Level 10

203,055 points

Sep 18, 2020 6:07 PM in response to Grant Bennet-Alder

MacBook Pro (13-inch, 2017) 2020-09-18 (All Files)

"full disk access" Didn't catch that.

This is attached,

I'll uninstall One Note - or maybe disable it (don't think I can just disable it).

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Answer 10

Sep 18, 2020 6:49 PM in response to TheLittles

in most recent versions of MacOS, that requires one more step:

System Preferences > Privacy > Full Disk Access and adding EtreCheck or EtreCheckPro to the list

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Answer 11

TheLittles Author

Level 10

203,055 points

Sep 19, 2020 3:09 PM in response to Grant Bennet-Alder

2017 MacBook Pro 13-Inch 2020-09-19

Grant Bennet-Alder Said:

"did you also make that change INSIDE Etrecheck, before running the test?: because Etrecheck report says it does not have full disk access,"

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Attached is the report.

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Your computer has detected a potential problem Click “Send to Apple” to submit a report to Apple.

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