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Mojo9673 Author

Level 1

4 points

I can’t buy any with apple gift card

I want to purchase some game with my gift card but can’t purchase

Posted on Sep 18, 2020 5:09 PM

Top-ranking reply

Leanne_68

Community Specialist

Posted on Sep 23, 2020 11:05 AM

Hey there Mojo9673,

We understand you've been unable to use your gift card to purchase a game. We'll be happy to help.

To begin, we'd recommend double-checking that you have the correct type of gift card. You can identify yours with the steps here: What type of gift card do I have?

Afterwards, move onto the steps on this page: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

These steps may help with redemption issues.

And if you still can't get it to work, the team at Apple can help. Reach out here: Get support

We hope this helps. Cheers!

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I can’t buy any with apple gift card

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