When on facetime, and when i'm using another app i can see the other person but my camera still says paused. Can i get some help as to how i can fix it?

With the iOS 14 when on facetime, and when i'm using another app i can see the other person but my camera still says paused. Can i get some help as to how i can fix it?

iPhone XS, iOS 14

Posted on Sep 18, 2020 7:29 PM

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1 reply

Sep 23, 2020 11:19 AM in response to Jocetatyanna

Hello Jocetatyanna,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use another app when on a FaceTime call, as FaceTime shows as paused on your iPhone. To help with this, go to Settings > General > Picture in Picture and temporarily turn this off. Then restart your iPhone and turn Picture in Picture back on in Settings > General > Picture in Picture and then test your issue again:



Restart your iPhone

Use other apps during a FaceTime call on iPhone



Cheers!

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When on facetime, and when i'm using another app i can see the other person but my camera still says paused. Can i get some help as to how i can fix it?

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