WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


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Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 5, 2020 7:41 AM

Here's another update to my Series 3 OS7 issues & troubleshooting. I'm having the frequent reset issues like others on here, using an xR and a Series 3 Nike Edition on OS7.


  • Did a phone-free reset (set watch on charger, hold side button until power options appear, hold crown until "factory reset" options appear), and after resetting I set the watch up as new device. It loaded with OS7 and then had to update to 7.0.1 again. After doing this, I was able to go 24 hours+ without the apple logo appearing.
  • Changed the watch face from the default, which for some reason was the last Activity face, the one that's predominantly text-based, to a simpler Numerals face with no additional complications added to it. That has seemingly increased stability as well.


By clearing out anything hung up in the watch (phone-free reset with new device setup) and by removing any additional stressors on the hardware (no complications, simple display) I've increased device stability. The more I play with it and observe responses, I think the Series 3 is running into hardware limitations that Apple doesn't want to disclose/didn't properly account for. I say that based on the following observations:


  • These aren't full-on hard resets. The numeric passcode is never required. It's almost as if the watch is resetting a smaller component and throws the apple logo up while it does it. Maybe it's just clearing the cache repeatedly?
  • My xR is on iOS 14 and—simultaneous to the numerous watchOS7 issues—I noticed my phone was having bluetooth issues. It would show a connection to other devices, but it would not allow any interaction. So, it would show a connection to my earbuds but audio would play through the phone speaker. It showed a connection to my Echo Auto, but audio would come through the phone speaker only and the Echo Auto could not detect the phone. Had to unpair/disconnect everything and reconnect to restore. I wonder if the watch doesn't offload/dump some memory overflow/processing tasks to the phone when busy, and is having difficulty syncing to the phone via bluetooth, and that's causing the apple logos?
  • I have hit the side button several times to find the same group of apps (Messaging, Music, Activity) running in the background, even though I've never activated them. If it's pulling default apps to run in the background, that could be unnecessarily tasking the watch and causing memory issues.


I'm not so sure that what we're experiencing isn't due to syncing issues and/or hardware limitations & memory issues that Apple doesn't want to admit to.

695 replies

Sep 28, 2020 8:48 PM in response to Tjay64

My husband and I both have series 4 watches and have been having this issue. His has been worse than mine, with his being completely unusable and Apple having to send us replacements. Our issues started when we updated our phones to iOS 14. He never had a chance to update his watch to watch OS 7, and I updated recently per Apple and no luck. He got his replacement watch and tried adding it via backup and it still had the power cycle issue...it has it even when wiped and added as a new watch. I haven’t tried adding my replacement, because I am convinced the issue is not with the watch and is with iOS on the phone...we updated to 14.0.1. And it does it less for him, but the issue hasn’t stopped. My watch has been unpaired while waiting on my replacement.


For reference, my watch was randomly soft resetting every second or so, for an hour straight a few random hours a day. My husband’s was doing it NONSTOP, he could maybe interact with his watch for 5 seconds in an hour due to the cycling.

Sep 28, 2020 11:27 PM in response to Tjay64

I talked to Apple support. They said they are aware of this issue but didn't elaborate. Their "solution" was to unpair watch, backup phone, reset phone to factory, restore phone from backup and re-pair watch.


The person claimed this is a known solution to this problem. However I'm not convinced and won't be trying it as it's high risk. I think this is just their default guide for any problems before investigating further.

Sep 29, 2020 4:38 AM in response to Axelito007

Delays in syncing with iPhone after waking up. This i believe have to do with the upgrades to the new soft ware. It’s not right. Apple needs to do better with regards to past products.


same thing happened to to one of my expensive older Mac book pro.


I can’t use it anymore. My photo libraries can’t transfer to iCloud. They shut it off from my old Mac Pro. Bad apple! Bad!

Sep 29, 2020 1:31 PM in response to crazey horse 74

My Apple Watch 3 with Watch OS 7.01 along with my iPhone 7+ with IOS 14.01 crashed and shut down with lock out several times a day after updating both watch 7 and iPhone 14. What I did was reset my watch 3 with only two watch faces. After reset and restore I have not had a lock out or a shut down in almost three days. Not sure why others that reset continue to have problems. My watch is working just like it did before the updates. Hopefully it will remain this way. Hope is info helps.

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WatchOS7 update problems

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