i’m stuck on the terms and conditions page for the ios 14 update, it freezes and won’t let me update my phone

how to i update my phone to ios 14 when it won’t let me past the terms and conditions...?

Posted on Sep 19, 2020 3:08 AM

Reply
1 reply

Sep 23, 2020 2:20 PM in response to Javjdibrb

Hey there Javjdibrb,


We understand you've been unable to update your iPhone to iOS 14 due to being unable to accept the terms and conditions. We'll be happy to help.


To begin, we'd recommend a standard restart of your device using the steps here: Restart your iPhone


If it still doesn't work, let's move onto the steps outlined here: If your iPhone, iPad or iPod touch won’t update

This will guide you through a few more things like removing the update and downloading it again.


Finally, if you still experience issues, let's try updating with a computer. This page explains how: Update your iPhone, iPad, or iPod touch


Let us know if you have any questions. Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i’m stuck on the terms and conditions page for the ios 14 update, it freezes and won’t let me update my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.