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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Nov 7, 2020 7:33 AM in response to Brogelle

Just started having this issue the day after I updated to 14.2.


I was texting two people and hadn’t gotta a reply in over an hour which was strange so I open my phone, it has no red 1 notification over message app, then I open the app and there was a 2-3 messages from these two people from almost an hour ago.


further, I noticed if my phone is open but I have I’ll get a message notification but only for a split second and it disappears on the unlock screen and still no red one.

Nov 7, 2020 11:14 PM in response to cynthiamoon

The only thing that seemed to work was to restore my phone and reset up the device as a new phone. I had to unpair and reset the apple watch too. Long process to reset everything up but certainly so far so good.


iPhone and apple watch users please note if you have both devices on you and your watch series 6 is unlocked, only the watch with get the audible notification. The phone remains silent however after unlocking your phone the notification badge and Notification Centre will show the alert.


the above worked for me and I’m using a iPhone 11Pro Max and Watch Series 6

Nov 8, 2020 2:02 PM in response to Brogelle

My iPhone 8 just updated to the latest iOS14 update and since then I have not been receiving notifications for the majority of my test messages. Today, I even missed a phone call from my dad and I never received a missed call notification. I only know that I missed a call because I received a voicemail alert.

how do I get my notifications back!

Nov 10, 2020 5:16 PM in response to SAM796

I have tried everything that everyone has suggested including updating to 14.2 and nothing worked. When my iPhone is unlocked I get text notifications. When my iPhone is locked I get text notifications on my Apple Watch. The problem has been when I am on Bluetooth, my MacBook or my iPad. I get no text alerts. Someone said Apple support said to try a factory reset. I wanted to confirm that is the next option because it is such a pain restoring. I talked to Apple support and she said I did everything I could do and the next option in fact was a restore. I backed up my iPhone to iCloud then did restore through iTunes. It has taken most of the afternoon to getting everything back from iCloud but it appears the problem is fixed. As it was explained to me sometimes we need to wipe out the software and reinstall the current version as if it is a new iPhone. Makes sense. Fingers crossed that I keep getting text alerts now.

Nov 11, 2020 5:42 PM in response to Brogelle

I have worked most of the day with Apple support and an iOS Senior Advisor regarding this issue on my iPhone 12 running 14.2. So far I have reset my phone, reset all settings and done the full OS replacement via iTunes. Nothing has worked. All notification settings look good and are what you'd expect.


I also have an apple watch where the notifications have continued to work fine.


So far, the only fix is to turn off Bluetooth on my phone. In other words, when Bluetooth is enabled, I don't receive any notifications on my iPhone when locked. When I disable Bluetooth, the notifications appear on my lock screen as expected.


Not sure if this helps anyone, but I'd be curious if this also works for anyone else. I have another call with Apple tomorrow and would like to report more on the issue.

iOS 14 text notification issues

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