Hi Guys,
I have been using a 2015 macbook pro and turns out I qualify for the battery replacement program. I recently noticed a swelling on my battery and I need to get it changed. The problem is that I bought this machine in USA and I have recently move to Mumbai, India. Can someone explain what I need to do to get this battery change in India without resetting the location on my apple ID?
Thanks!
Hi,
Try to contact Apple support in India and ask about it.
I suppose retail Apple Store or Apple Authorized Service Provider would do battery replacement service without resetting your Apple ID.
https://support.apple.com/en-in
https://support.apple.com/en-in/15-inch-macbook-pro-battery-recall
Find a local authorized Apple reseller or repair shop. If they will not or cannot help you, then arrange to send the computer back to Apple for repair.
Contacting Apple Customer and Support Service
Thanks, yes tried that but for whatever reason I couldn’t get to Apple support india. I called US Apple support from my USA phone and was able to book an appointment for service. Hopefully it doesn’t involve shipping my machine out since I have ongoing projects and that would be impossible.
hey thanks, this link I tried but they say they are not able to service it in my area after I put the pin code. The support person was able to book me an appointment with a service centre in mumbai though. Let’s see how that goes!
Macbook Pro Battery Replacement in India
