snapshot folder for backup to PC

I just upgraded to IOS14. i have been doing backups to my PC. Since the OS14 upgrade my backups seem to be outrageously large (for a 256GB Iphone XS a backup that's over 560GB seems a bit excessive). i don't see how that's even possible. The backups don't finish as i barely have more than that free on my C drive.


anyone have any ideas what's going on here?! i am stumped.

Windows, Windows 10

Posted on Sep 19, 2020 4:41 PM

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6 replies

Sep 19, 2020 5:13 PM in response to tothehoop

tothehoop wrote:

i did not say "snapchat" i said "snapshot"
there is a snapshot folder in c:\users\my username\appdata\Roaming\Apple Computer\MobileSync\Backup\"device ID"

that folder after multiple hours of an attempted backup shows a size of 560GB

makes no sense.

my bad. so it does.


seems to be caching the failed attempts.


have you restarted the PC?

Sep 19, 2020 4:56 PM in response to tothehoop

tothehoop wrote:

I just upgraded to IOS14. i have been doing backups to my PC. Since the OS14 upgrade my backups seem to be outrageously large (for a 256GB Iphone XS a backup that's over 560GB seems a bit excessive). i don't see how that's even possible. The backups don't finish as i barely have more than that free on my C drive.

anyone have any ideas what's going on here?! i am stumped.

Me too.


Your title refers to Snapchat, but your post does not.


A device with 256GB storage can't possibly create a backup of 560GB.


Where are you measuring the backup size? Why did you refer to Snapchat?






Sep 19, 2020 5:28 PM in response to tothehoop

tothehoop wrote:

yes i have...multiple times.

i don't recall seeing this "snapshot" folder previously...is this new? backups haven't nearly been that big in the past.
should i expect a 256GB snapshot folder? or at least the size of data on it?

we've reached the limit of my expertise on Windows iTunes behaviour.


can you see the backup attempts in iTunes > preferences > devices?

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snapshot folder for backup to PC

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