Not able to update or download any apps on App Store

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Level 1

4 points

Not able to update or download any apps on App Store

Receiving the message "We could not complete your purchase" on trying to install any app. Also not able to update apps. MacBook Pro 13-inch, 2017, Two Thunderbolt 3 ports, macOS Mojave version 10.14.1

Have tried restarting, signing out and signing in and changed the default payment options as well.

MacBook Pro 13″, macOS 10.14

Posted on Sep 20, 2020 1:52 AM

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Answer 1

Dah•veed

Level 9

66,487 points

Sep 20, 2020 3:41 AM in response to tanishq65

Try a different wifi network; office, library, coffeeshop.

ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 7; iPad Air 2, ipadOS 14; iPhone 8+, iOS 14; TV 4th Gen, tvOS 14  HomePods, audioOS 14 and Airport Express w/ Airplay 2

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Not able to update or download any apps on App Store

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