Cox contour stopped working after I updated tom14.0. I receive the message server error:: TVAPP-00100. Cox says it is not their issue. I have rebooted, deleted app.
iPad Pro, iPadOS 14
No luck and I have talked to cox several times with no follow up on their part. I may try to talk to Cox again but they always tell me it is the first time they are hearing this issue. Have you had any luck?
Nice to know there is at least 2 of us complaining. I have resorted to other entertainment....audio books, Netflix, prime video. I will let you know if I have a breakthrough. Have a safe & healthy holiday season
Hello genevieve15,
Thanks for using Apple Support Communities. It sounds like you’re having trouble with an app after updating your iPad. We’re happy to help.
You will want to follow the steps in the article below:
If an app unexpectedly quits, stops responding, or won’t open
Should the issue persist, you will need to continue to work with Cox support.
Take care.
Hopefully more people start complaining. You too have a safe & healthy holiday season.
I also have talked to Cox tier 2 on many occasions. Had several tickets opened and closed with my knowledge or any follow up. I find this out after calling back to check status. My last interaction with Cox was a supervisor which stated that they would have to update the app. I noticed today that a new app update was available, downloaded update and app still does not work. (Now using 14.2)
I’m having the same problem on iPad Pro and iPhone 11. Just updated to 14.1 with same problem.
Any updates?
Cox contour stopped working after I updated to14.0 I receive the message server error::TVAPP-00100. Cox says it is not their issue
