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Bestbetbob Author

Level 1

8 points

My MacBook Pro is frozen . I can’t move the cursor. What can I do. Your article didn’t help

My MacBook Pro is frozen. I can’t move the cursor.

MacBook Pro 13″, macOS 10.15

Posted on Sep 20, 2020 5:20 AM

Top-ranking reply

neuroanatomist

Level 9

50,029 points

Posted on Sep 20, 2020 5:41 AM

Hard reboot : Press and hold the power button / Touch ID sensor for ~10 s, until your Mac powers off. Wait a few seconds then press the same button briefly to power back up.

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My MacBook Pro is frozen . I can’t move the cursor. What can I do. Your article didn’t help

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