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Level 1

4 points

unable to activate

I have iPhone 5s UK version. I just formatted the phone and unable to continue. It keeps showing me an error "Unable to activate - An update is required to activate your iPhone." Please do the needful.

iPhone 5s

Posted on Sep 20, 2020 7:02 AM

Best reply

kb1951

Level 10

124,433 points

Posted on Sep 20, 2020 7:05 AM

See if this helps: https://support.apple.com/en-us/HT201407. And, contact your carrier for help with this too.

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unable to activate

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