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22 points

No viewfinder when trying to pair Apple watch

I’m setting up a watch, but when instructed to show the viewfinder to the watch, the Watch app on the phone shows a blank screen.

Apple Watch

Posted on Sep 20, 2020 8:48 AM

Best reply

Community Specialist

Posted on Sep 24, 2020 6:13 PM

Hello alastair214,

Welcome to the Apple Support Communities. It appears there are issues setting up the Apple Watch. We'll do what we can to help.

Restart the companion iPhone and try again: Restart your iPhone

If possible, also restart the Apple Watch: How to restart your Apple Watch

If you're still having issues, remove the Watch app for the iPhone and install it again: Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch

Thanks, and enjoy your day!

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