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Hi, I've a problem with airdrop from my iPhone SE 2020 to MacBook Air 2017.
I tried to use it in a simple way: choosing a photo, using the share button, tap on Airdrop and waiting to see the MacBook Air to send the photo but the macbook doesn't appear.
I can't explain, because on both the IOS product WIFI and BLUETOOTH are on and airdrop settings seem right.
Someone have a solution to fix this problem ?
Thanks!
iPhone SE
Hello Jonster512,
Thanks for reaching out to the Apple Support Communities. We understand that you're unable to send a photo from your iPhone SE (2020) to your MacBook Air (2017). We know how frequently we use AirDrop and are happy to look into this with you.
Begin with these troubleshooting steps:
1 - On the iPhone, the Personal Hotspot is turned off.
2 - On the MacBook Air, select Finder > Go (in the menu bar) > AirDrop > verify "All me to be discovered by setting" is selected.
On the iPhone, go to Control Center > AirDrop > verify it is set to receive from all.
3 - Restart your MacBook Air by going to the Apple Menu (top left corner) > Restart.
4 - Restart your iPhone.
5 - Once both are restarted, verify they're connected to the same Wi-Fi network, and Bluetooth is turned on for each. The devices do not need to be paired.
6 - Try sending the photo again from the iPhone to the MacBook Air.
We look forward to hearing the results.
All the best.
Hello Jonster512,
Thanks for reaching out to the Apple Support Communities. We understand that you're unable to send a photo from your iPhone SE (2020) to your MacBook Air (2017). We know how frequently we use AirDrop and are happy to look into this with you.
Begin with these troubleshooting steps:
1 - On the iPhone, the Personal Hotspot is turned off.
2 - On the MacBook Air, select Finder > Go (in the menu bar) > AirDrop > verify "All me to be discovered by setting" is selected.
On the iPhone, go to Control Center > AirDrop > verify it is set to receive from all.
3 - Restart your MacBook Air by going to the Apple Menu (top left corner) > Restart.
4 - Restart your iPhone.
5 - Once both are restarted, verify they're connected to the same Wi-Fi network, and Bluetooth is turned on for each. The devices do not need to be paired.
6 - Try sending the photo again from the iPhone to the MacBook Air.
We look forward to hearing the results.
All the best.
Thanks for all! I follow your steps and it works!
Hi IlBradipo,
Glad to hear that the troubleshooting steps worked to resolve the issue. If you have any questions down the road, we're only a message away.
Enjoy your day!
AIRDROP DOESN'T WORK FROM IPHONE SE 2020 TO MacBook Air 2017
