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How does Apple resell returned products with engraving?

Is there a place to buy products that have engraving that were returned to Apple (at a discount)? I'd like to get an Apple pencil, but was wondering if I could get one for less that had engraving on it already. I wouldn't really care about the engraving as long as it wasn't offensive or anything.

Posted on Sep 20, 2020 9:51 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2020 10:11 AM

We are not Apple but rather end users like you, so you can't get an "official" answer here. However, I've never heard of their selling any returned engraved items.


If you look at this Apple page:


https://www.apple.com/shop/refurbished/about


you'll see that iDevices get a new outer shell before being sold as refurbs. Any prior engraving will be gone with the old case.


This is the Refurb home page:


Certified Refurbished Products - Apple


We have bought many Apple refurbs, both Mac and iPads, an all had worked perfectly.


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Question marked as Top-ranking reply

Sep 20, 2020 10:11 AM in response to cubitlestrade

We are not Apple but rather end users like you, so you can't get an "official" answer here. However, I've never heard of their selling any returned engraved items.


If you look at this Apple page:


https://www.apple.com/shop/refurbished/about


you'll see that iDevices get a new outer shell before being sold as refurbs. Any prior engraving will be gone with the old case.


This is the Refurb home page:


Certified Refurbished Products - Apple


We have bought many Apple refurbs, both Mac and iPads, an all had worked perfectly.


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How does Apple resell returned products with engraving?

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