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Level 1

8 points

Problem installing WhatsApp

I bought a new iPhone (11 Pro) and in many attempts to run the WhatsApp app I encountered difficulties - the app is installed but most of the functions do not work. By clicking on settings for example it takes me out of the app (and in other functions).

In the installation of WhatsApp Business, for example, the app does not load at all.

I contacted WhatsApp customer service and they asked me to do a number of things like reinstalling and resetting the iPhone device. All of these did not help and the problem remained.

I would appreciate your assistance!

iPhone 11 Pro

Posted on Sep 20, 2020 12:06 PM

Best reply

Carl_Franz

Level 3

556 points

Posted on Sep 20, 2020 2:47 PM

How much free space do you have? Usually this happens when there's not enough space for temp files.

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Problem installing WhatsApp

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