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Bright Sun, Dim Screen

Is anyone else having the problem when viewing an iPhone in bright sun that the screen grows more and more dim. To be sure, I have auto brightness off and screen brightness full bright. Still the screen is almost unreadable. Can’t find any other posts or information that addresses this issue. Very frustrating that the screen is doing the exact opposite of what I need when I need it. Ex. At a ball game and want to video kids etc...

iPhone 11 Pro Max

Posted on Sep 20, 2020 12:59 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2020 10:49 AM

Hello 11pmx.


Welcome to Apple Support Communities. We understand that you’re unable to view the display on your iPhone in bright sunlight because the display gets dimmer. We’re happy help.


Please use the steps here to restart your iPhone: Restart your iPhone - Apple Support


Once your iPhone has fully restarted, please follow the steps in the section titled “About brightness levels” to ensure that auto-brightness shows it’s off here: Adjust the brightness on your iPhone, iPad, or iPod touch - Apple Support


Apple has also recently released an update. If you haven’t had the opportunity to do so, please use the steps here to back up and update the iOS version: Update your iPhone, iPad, or iPod touch - Apple Support


Let us know the results.


Take care.

4 replies
Question marked as Top-ranking reply

Sep 25, 2020 10:49 AM in response to 11pmx

Hello 11pmx.


Welcome to Apple Support Communities. We understand that you’re unable to view the display on your iPhone in bright sunlight because the display gets dimmer. We’re happy help.


Please use the steps here to restart your iPhone: Restart your iPhone - Apple Support


Once your iPhone has fully restarted, please follow the steps in the section titled “About brightness levels” to ensure that auto-brightness shows it’s off here: Adjust the brightness on your iPhone, iPad, or iPod touch - Apple Support


Apple has also recently released an update. If you haven’t had the opportunity to do so, please use the steps here to back up and update the iOS version: Update your iPhone, iPad, or iPod touch - Apple Support


Let us know the results.


Take care.

Sep 25, 2020 12:46 PM in response to sterling r

Have completed all steps suggested including upgrading to iOS 14.0.1. However since my most recent occurrence with the dimming problem, the weather/ambient light/temperature scenario has not reoccurred and will need to be duplicated to determine if the suggested steps helped improve the situation. Will report back when I have been able to test my phone.

Bright Sun, Dim Screen

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