It’s extremely suspicious not to mention frustrating that the apple customer support team member has not answered the question that was requested, a member replied on 25th September 2020 without answering the question but just announced that they would like to help and clearly they were not being truthful as they have not followed up in any way what do ever, this is an absolute disgrace on apples behalf and I’m sure everyone that has joined this conversation including myself has lost near all faith with apple and if there device is even secure or safe, the lack of response would strongly suggest that a breach of privacy is to blame for
the msg being discussed thus the support team not responding any further as they wouldn’t want to implicate themselves knowing that if they do that they can and will be held accountable for this and would then be in a extremely vulnerable position to a law suit resulting in apple to have to compensate any user of there devices.
The best thing apple or apple customer support can do at this stage is to contact all members involved in this thread and offer all of us the recent. most up to date phones, iPads and ever single other electronic devices they may have, ever time a new device is released they will send us all a free complimentary sample to use and to
Give feed back, if they did this promptly I would feel a little more at ease knowing my privacy is no longer private because of there negligence to correct this fault. If I were to receive an email or phone call very shortly acknowledging that they have in fact failed to comply with the “rights and responsibilities” also “code of conduct” and that they will be showing me how important I am to them as a customer buy sending me the most up to
date products as they are released, I won’t take any legal actions toward them and I will reframe from making this topic go viral to show ever apple consumers how vulnerable there devices are.
it’s disgusting how they have simply dismissed us and not answered the question in a reasonable manner. The have failed at there “duty of care” that’s indisputable.
Apple support member, I shall await your response and hope that you see just how serious this is or could/will become.
Prof.A