Rosetina7 Author

Level 1

4 points

MacBook Air

I bought a MacBook airs today from aarons Rent-A-Center I bought it out right and they told me it was factory resetAnd that I would need to do a full set up when I got home but I cannot get past the Wi-Fi page because it looks like they have a lock on it I did figure out the Apple ID information but I don’t know the password how do I get around this I want to figure this out tonight.Is there a way to factory reset it without having to know the passcode call I have is the Apple ID information

Posted on Sep 20, 2020 9:20 PM

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Similar questions

3 replies

Sep 21, 2020 5:33 AM in response to Rosetina7

About Activation Lock on your Mac - Apple Support

If it's a newer Mac with a T2 security chip, the seller needs to ensure it's not locked – there is nothing you can do on your end except return it.

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Level 9

51,084 points

Sep 20, 2020 9:42 PM in response to Rosetina7

Hi,

Start up Recovery Mode and reformat drive with DiskUtility, then reinstall Mac OS from the scratch which could works.

https://support.apple.com/en-us/HT201314

You need to know WiFi protection code.

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Sep 21, 2020 4:08 AM in response to Rosetina7

if you passed the user name , you can you add another WIFI

in network, search for your wifi and select that with the password.

i hope this helps

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MacBook Air

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