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User profile for user: Rosetina7
Rosetina7 Author
User level: Level 1
4 points

MacBook Air

I bought a MacBook airs today from aarons Rent-A-Center I bought it out right and they told me it was factory resetAnd that I would need to do a full set up when I got home but I cannot get past the Wi-Fi page because it looks like they have a lock on it I did figure out the Apple ID information but I don’t know the password how do I get around this I want to figure this out tonight.Is there a way to factory reset it without having to know the passcode call I have is the Apple ID information

Posted on Sep 20, 2020 9:20 PM

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User profile for user: kaz-k
kaz-k
User level: Level 9
50,190 points

Posted on Sep 20, 2020 9:42 PM

Hi,

Start up Recovery Mode and reformat drive with DiskUtility, then reinstall Mac OS from the scratch which could works.

https://support.apple.com/en-us/HT201314

You need to know WiFi protection code.


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