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When i try to update my phone to ios 14 and press agree my phone freezes up and doesnt download the update. What do i do?

When i try to update my phone to ios 14 and press agree my phone freezes up and doesnt download the update. What do i do?

iPhone 11, iOS 14

Posted on Sep 21, 2020 8:24 AM

Reply
1 reply

Sep 26, 2020 2:02 PM in response to jersey1022

Hello jersey1022,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to start the update process for iOS 14 on your iPhone, as you are stuck at the Terms & Conditions. To help with this, please restart your iPhone and try again, and then update your iPhone with a computer:



Restart your iPhone

Update the iOS software on your iPhone, iPad, or iPod touch



Cheers!

When i try to update my phone to ios 14 and press agree my phone freezes up and doesnt download the update. What do i do?

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