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Apple Watch Series 6 not bright enough in dark environments. (Same issue as Apple Watch 5)

So I just picked up the new Apple Watch 6 (Silver Stainless 44mm) and as excited as I was, that changed pretty quickly when I realized it has the same annoying screen brightness (or rather *dim*ness) issue that made me return the 5 and stick with my 4.


In dark environments the ambient light sensor is too aggressive and makes the screen too dim to the point it can be difficult to read. In a side-by-side with the 4 it is *noticeably* dimmer! The 4 is perfect but for the 5/6, this is problematic for people such as me who wear glasses need that extra brightness to be able to read it.


This is most problematic if you're outside in the dusk, or in a dark environment like watching TV with the lights off or sitting in a movie theater because it ramps down too low.


The screen is more than capable of the brightness too because again, just like with the 5, in daylight, it really is bright. You can see this yourself! Just shine your iPhone's flashlight at your watch face and you'll see it turn practically blinding.


This was clearly a choice by Apple to implement because again, the hardware can easily handle it, and considering they never addressed it last round, I'm not optimistic this is even on their radar to address.


Also, since I've been asked this a few times, yes, the brightness in settings is turned all the way up, and yes, I am comparing the 'active' brighness (i.e. you're tapping on and interacting with the screen), not the 'always-on' brightness which is more of a 'stand-by' mode.


I even tried disabling the 'always on' screen to make it mimic the 4 exactly. Same result. The 4 is brighter. The 5 and 6 are too dim!!


I know why they did this... to eeek out as much battery life as possible. But that's just it... let *me* decide if I want to sacrifice battery life for brightness. I have never ran out of battery and usually end the day with around ~40% so I would happily give some of that up for more brightness because without it, I can't *read* half the text, even with my glasses on!


If it wasn't for the pulse-oximeter in it, this may have been sent right back just like the 5. I'm gonna give it a few days and see how annoyed I am with it before I decide.


Come on Apple... you're always so great around accessibility. A market leader actually. But twice now you've dropped the ball here! Please give us a version of the firmware where we can change the responsiveness of the auto-dimming to not be so aggressive! I want to love your products. #TakeMyMoneyNow! But give me light in return.


Here's the entire discussion about the same thing with Apple Watch 5.


https://discussions.apple.com/thread/250654320


Anyone else seeing this too? Again, against a 5 it's identical. Against a 4 it's blatantly obvious. It's not a subtle difference.

Apple Watch

Posted on Sep 21, 2020 6:10 PM

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148 replies

Nov 9, 2020 5:13 PM in response to NYNJEngineer

Totally agree. But seeing it happening on all these watches means return it, live with it, or figure it out. I used a Samsung with my iPhones for a long time. Loved the faces, but no interaction.


it takes about 10 minutes.


I text my watch faces to myself so I could just reload them quick.


I sure hope this sticks this time like last time. I’m turning off auto update.


hopefully they fix it.

Nov 26, 2020 7:39 AM in response to MarqueIV

There must be an update to address this highly annoying issue. I too want to decide whether or not I want more battery life or brightness. I’m 69 and need brightness. Apple if you are listening please provide an update and Allie more brightness. I paid over $500 and expect to get what I thought I was getting.

Lets all light up this issue until Apple gets the message.

Dec 2, 2020 3:45 PM in response to MarqueIV

I have the same issue. Just bought iWatch 6 2 weeks ago. It is too dim in a dark room. I have use my iPhone flashlight to turn up the brightness. Even after upgrading to watchOS 7.1 a few days ago, it's still the same problem. I just wish Apple will have an Auto-brightness option is watchOS 7.2 that will allow u to disable this auto-dim feature so that I can keep the brightness on. This is very annoying and I'm tempted of return my iWatch. Too bad because it is such an easy programmable feature that Apple can implement and promote in 7.2.

Dec 3, 2020 4:36 AM in response to MarqueIV

Me too!!! I thought I was crazy. I updated from the 4 and now I want to return my new one because it feels like a downgrade. I’ve had it now for less than 24 hours and I’m so irritated by this. I will likely return it today seeing that others are having the same problem. I thought I’d just gotten a faulty device. I will keep my ears open for a software update and will keep my 4 until I hear this has been resolved.

Dec 4, 2020 5:52 PM in response to MarqueIV

Well, I’m so glad I found out I’m not just nitpicking. Traded my 4 that I loved for 2 reasons constant on display and better brightness missed on both and the cherry on top of my fiasco my 4 trade was delivered to Brightstar empty. So today after a 2 week investigation Apple did step up and issued a full refund of the trade amount. That’s great Apple but I want my 4 back because your 6 sucks!

Dec 6, 2020 8:46 AM in response to MarqueIV

*** SOLUTION/WORKAROUND***

ok, I stumbled upon this solution yesterday and it works for 2 straight days, and here are the steps:

-1- Select the 'Phone' app.

-2- Select 'Keypad'.

-3- Click on the little green '<' icon.

-4- Reselect 'Keypad'.

-5- Press the Digital Crown (watch winding button) twice to return back to your clockface.


Notes:

i) You may or may not have to select Keypad twice. You should notice the full-brightness either the first time or the 2nd time you select Keypad...

ii) iwatchOS7.1 is my release (I am hesitant to update it until I see a release update indicating they have included an Auto-Brightness option to disable in the settings. This is proof that this can be a new setting implemented in the next release)...

iii) When you take your watch off to recharge, it is disabled and the dim returns (which could be a good thing since you may not want to have the supernova brightness when you sleep)...

iv) Apple should hire me to do their QA from their factory (mine was shipped directly from China) before releasing it to their customers :)


Good luck and hope this works for everyone here.

Dec 6, 2020 10:05 AM in response to MarqueIV

I have exactly the same issue. I just purchased the apple watch 6 today and was really happy but now at dawn i just noticed the screen to be very dark even with the brightness on max. Only when i hold my bright iphone screen on the watch it goes brighter for a bit. This is so extremely annoying especially when you pay so much money for a watch. How can this be resolved?? Is there a way to request this to apple to have this fixed?

Dec 9, 2020 5:19 PM in response to eliot165

I have the 5


You all need to call and complain to the accessibility help line (I am legally blind but if your eyes are having trouble, it should still be an accessibility to dude!)


call (877) 204–3930.


When I just called today they did say other people had complained but he was a blotting a “feature request” for the first time and said to tell other people who have this issue to call in.


SO CALL IN PLEASE!!!!!

Dec 15, 2020 4:25 AM in response to MarqueIV

I just purchased my IWatch 6, I was very excited to get it home and on my wrist only to be so disappointed when I could not see the screen because it was so dim. This is definitely an accessibility issue! I understand wanting to have a better reputation in regards to battery life but NOT at the expense of people not being able to see the screen. That makes zero sense! According to the store where I bought my watch, I have until the second week of January to return my watch. If Apple doesn’t find a way to fix this accessibility issue by then it’s back to my Fitbit for sure!

Dec 17, 2020 5:33 AM in response to GinaCombsi

iwatchOS7.2 - today - The Release notes does not show that they fixed this issue. I did not update my watch version, but this solution does work for 7.1...If someone updated to 7.2, can you try to see if the workaround below works?



*** SOLUTION/WORKAROUND***

ok, I stumbled upon this solution yesterday and it works for 2 straight days, and here are the steps:

-1- Select the 'Phone' app.

-2- Select 'Keypad'.

-3- Click on the little green '<' icon.

-4- Reselect 'Keypad'.

-5- Press the Digital Crown (watch winding button) twice to return back to your clockface.


Notes:

i) You may or may not have to select Keypad twice. You should notice the full-brightness either the first time or the 2nd time you select Keypad...

ii) iwatchOS7.1 is my release (I am hesitant to update it until I see a release update indicating they have included an Auto-Brightness option to disable in the settings. This is proof that this can be a new setting implemented in the next release)...

iii) When you take your watch off to recharge, it is disabled and the dim returns (which could be a good thing since you may not want to have the supernova brightness when you sleep)...

Apple Watch Series 6 not bright enough in dark environments. (Same issue as Apple Watch 5)

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