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Erased my hard drive and not it won’t work! HELLP

My sister erased the hard drive on her Mac book, so she could give to me. I have followed all the steps on YouTube to try to reinstall macOS. I followed all the direction through disk utility and it always brings up an error. I have clicked the reinstall macOS and it took a couple hours and eventually it said it couldn’t complete.


where do I go now?

Posted on Sep 21, 2020 6:30 PM

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Question marked as Apple recommended

It depends on the exact model of the laptop and the OS you are trying to install. See if you can use Recovery Mode (Command + R), Internet Recovery Mode (Command + Option + R), or a bootable macOS USB installer.


Make sure to properly erase the whole physical drive using Disk Utility before selecting "Install macOS".

https://support.apple.com/en-us/HT208496


How are you trying to install macOS? What version of macOS and what is the exact model of the Mac?


At what point of the installation process does it fail and what is the exact error message?


Posted on Sep 21, 2020 6:49 PM

1 reply
Question marked as Apple recommended

Sep 21, 2020 6:49 PM in response to Whitneygearhart

It depends on the exact model of the laptop and the OS you are trying to install. See if you can use Recovery Mode (Command + R), Internet Recovery Mode (Command + Option + R), or a bootable macOS USB installer.


Make sure to properly erase the whole physical drive using Disk Utility before selecting "Install macOS".

https://support.apple.com/en-us/HT208496


How are you trying to install macOS? What version of macOS and what is the exact model of the Mac?


At what point of the installation process does it fail and what is the exact error message?


Erased my hard drive and not it won’t work! HELLP

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