Pamela1604 Author

Level 1

5 points

It says my account had been disabled

i tried downloading an app and my account says that it has been disabled

iPhone XS Max, iOS 13

Posted on Sep 21, 2020 7:37 PM

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1 reply

Level 8

39,549 points

Sep 22, 2020 3:13 AM in response to Pamela1604

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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It says my account had been disabled

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