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Level 1

13 points

Activity app and heart rate not working

When I try to open the activity app on my watch the screen goes dark, and yesterday it didn’t record my workout. The heart rate app doesn’t work either. I’ve restarted multiple times and both my watch and phone have the latest software. Very frustrating.

Apple Watch Series 5, watchOS 7

Posted on Sep 22, 2020 4:19 AM

Top-ranking reply

Randy-12

Level 6

19,785 points

Posted on Sep 22, 2020 5:06 AM

I'd try unpairing the watch from your iPhone then pairing it back setting it up as new.

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Activity app and heart rate not working

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