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Edgewater43 Author

Level 1

4 points

Fingerprint

Even with repeated tries setting up fingerprint ID, fingerprint doesn’t work when I touch the Home button. Help please to resolve this issue.

iPad, iPadOS 13

Posted on Sep 22, 2020 4:32 AM

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Level 10

208,308 points

Posted on Sep 22, 2020 4:45 AM

Follow ALL the steps provided in this support guide:--> If Touch ID isn't working on your iPhone or iPad – Apple Support

If the issue persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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Best reply

Level 10

208,308 points

Sep 22, 2020 4:45 AM in response to Edgewater43

Follow ALL the steps provided in this support guide:--> If Touch ID isn't working on your iPhone or iPad – Apple Support

If the issue persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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