Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keyboard number pad is not working on numbers 456 and in reading others comments its those numbers is there a recall on this!

Keyboard number pad is not working on numbers 456 and in reading others comments its those numbers is there a recall on this!

Posted on Sep 22, 2020 2:11 PM

Reply
Question marked as Apple recommended

All active extended service/repair extension programs are listing here:


Apple Service Programs - Apple Support


I've never seen one for a desktop keyboard.



Posted on Sep 22, 2020 4:19 PM

3 replies

Sep 22, 2020 4:13 PM in response to mimi7777

Reset the SMC several times back to back and then retest. If the problem persists, then hook up any USB keyboard and test. If the problem goes away that means you may have a bad keyboard that should be replaced. If the original keyboard is covered by warranty or you bought AppleCare then of course it would be replaced at no charge. If your warranty or AppleCare have expired you would need to replace at your expense.

Keyboard number pad is not working on numbers 456 and in reading others comments its those numbers is there a recall on this!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.