Purchases gone and can't redownload them

katiedene Said:

“Purchases gone and can't redownload them: I just downloaded the iTunes program on my laptop today and was trying to transfer songs from the Purchased section into my library. After successfully transferring a couple albums, all of my Purchased section was cleared out[...]”

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Unhide these Purchases:

Perhaps these have become a Hidden Purchase? To see if that is the case, unhide them.

katiedene Said:

“Purchases gone and can't redownload them: oh my god, thank you so much! I have no idea how it just hid all of them, cause I definitely did not do it, but now I can get all my music back! Thanks again!”

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You are welcome. Glad they are back.

Report this to Apple:

In all, it seems to be a glitch in the Apple iTunes Library. So, ...

Report this Bug to Apple:

1. Go Here: Feedback - iTunes - Apple
2. Select: "Data Loss" for "Feedback Type"
3. Proceed from there as Necessary