Face Recognition

Is anyone else having issues setting up the Face Recognition? For some reason after iso13 update it removed my setting and I haven’t been able to set it up again. I have tried restarting my phone and I have updated my phone with all new updates but nothing seems to work. Please help!!

iPhone XS Max, iOS 14

Posted on Sep 22, 2020 6:59 PM

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1 reply

Sep 29, 2020 9:16 AM in response to mlara84

Hello, mlara84.


Thanks for using Apple Support Communities! We're happy to help you with Face ID.


It sounds like you may have reviewed the troubleshooting steps in this article already: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you can't enroll your face after those steps, reach out to Apple Support directly: Contact - Official Apple Support


Take care.

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Face Recognition

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